Privacy Policy – vpjl Casino Philippines

1. Who We Are

vpjl ("vpjl", "We", "Us", "Our") is a PAGCOR-regulated online casino and sports betting platform operating in the Philippines. vpjl is the data controller responsible for your personal information collected through vpjl.org and all associated services. For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, vpjl is the personal information controller (PIC).

This Privacy Policy governs the collection, storage, use, disclosure, and protection of personal data of all users of the vpjl platform, including registered players, prospective players, and visitors to the vpjl.org website.

2. Data We Collect

vpjl collects the following categories of personal data in the course of operating its platform and fulfilling its legal and regulatory obligations:

Category	Examples	Purpose
Identity Data	Full name, date of birth, gender, government ID number	KYC verification, age verification, account creation
Contact Data	Email address, mobile number, home address	Account communication, support, regulatory notices
Financial Data	GCash/Maya account reference, bank account details, transaction history	Deposits, withdrawals, AML compliance
Account Data	Username, password (hashed), login history, session records	Account security, fraud prevention
Gaming Data	Game history, bet amounts, win/loss records, bonus usage	Game provision, responsible gaming monitoring
Technical Data	IP address, device type, browser, operating system, location data	Platform security, geolocation compliance
Communications Data	Live chat transcripts, email correspondence, support tickets	Customer service, dispute resolution

vpjl does not intentionally collect special categories of sensitive personal information (e.g., health data, biometrics, religious beliefs) unless specifically required for responsible gaming assessments or regulatory compliance, and only with your explicit consent.

3. How We Collect Data

vpjl collects personal data through the following channels:

• Direct submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the vpjl platform, including IP addresses, cookies, device identifiers, and browsing behavior within the site.
• Third-party sources: Identity verification data from accredited KYC service providers; fraud and AML screening data from compliance partners; payment verification data from GCash, Maya, and banking partners.
• PAGCOR and regulatory bodies: Information exchanged as required under our PAGCOR license obligations and applicable Philippine laws.

4. Why We Use Your Data

vpjl uses your personal data for the following purposes:

• Creating and managing your player account and verifying your identity and eligibility (KYC and age verification — you must be 21+ to use vpjl)
• Processing deposits, withdrawals, and financial transactions in PHP via GCash, Maya, BPI, BDO, Metrobank, and other supported channels
• Providing casino games, sports betting, bingo, sabong, and other platform services
• Detecting, investigating, and preventing fraud, money laundering, cheating, and other prohibited activities
• Complying with PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and other Philippine regulations
• Monitoring for responsible gaming indicators and enforcing self-exclusion and deposit limit tools
• Communicating with you about your account, transactions, promotions, and platform updates
• Improving the vpjl platform through analytics and user experience research
• Resolving disputes and responding to player support enquiries

5. Legal Basis for Processing

Under Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules, vpjl processes personal data on the following legal bases:

• Consent: Where you have provided clear, informed consent to data processing, such as for marketing communications.
• Contractual necessity: Processing necessary to fulfill our obligations to you under the vpjl Terms and Conditions, including account management, game provision, and financial transactions.
• Legal obligation: Processing required to comply with PAGCOR licensing requirements, AMLA obligations, National Privacy Commission (NPC) regulations, and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and improvement of the vpjl service, where these interests are not overridden by your privacy rights.

6. Sharing Your Data

vpjl does not sell, rent, or trade your personal data to third parties for commercial purposes. We may disclose your personal data to the following categories of recipients, strictly for the purposes described in this policy:

• PAGCOR and Philippine regulatory authorities: As required under our operating license and applicable law.
• Anti-money laundering authorities: AMLC (Anti-Money Laundering Council) and other competent authorities, as legally required.
• KYC and identity verification providers: Accredited third-party services that assist with document verification and age confirmation.
• Payment processors: GCash, Maya, BPI, BDO, Metrobank, and other payment partners, to the extent necessary to process your transactions.
• Game content providers: Third-party game studios whose games are available on the vpjl platform may receive limited session data required to operate their games.
• Legal and professional advisers: Lawyers, auditors, and consultants bound by professional confidentiality obligations.
• Law enforcement: Where required by valid court order, subpoena, or applicable Philippine law.

All third-party processors engaged by vpjl are required to handle your data in accordance with the Data Privacy Act of 2012 and to maintain appropriate technical and organizational security measures.

7. Data Retention

vpjl retains personal data for as long as necessary to fulfill the purposes described in this policy, subject to the following retention standards:

• Active accounts: All personal data is retained for the duration of your account's existence on the vpjl platform.
• Closed accounts: Financial transaction records, KYC documents, and gaming history are retained for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements and PAGCOR licensing obligations.
• Support communications: Live chat transcripts, emails, and support tickets are retained for up to three (3) years from the date of the interaction.
• Technical logs: IP addresses and access logs are retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC-approved data disposal practices.

8. Cookies & Tracking Technologies

vpjl uses cookies and similar tracking technologies on the vpjl.org website. Cookies are small text files stored on your device that help us deliver a better platform experience. We use the following types of cookies:

• Strictly necessary cookies: Required for the platform to function, including session authentication and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and account display options.
• Analytics cookies: Collect anonymized data about how users interact with the vpjl platform to help us improve performance and usability.
• Security cookies: Help detect and prevent fraudulent account activity and unauthorized access attempts.

You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the vpjl platform. vpjl does not use third-party advertising or behavioral targeting cookies.

9. Data Security

vpjl implements industry-standard technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the vpjl platform
• Encryption of sensitive data at rest, including financial records and KYC documents
• Multi-factor authentication for administrative platform access
• Regular penetration testing and security audits by independent cybersecurity firms
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Secure data centers with physical access controls and environmental safeguards

In the event of a personal data breach that poses a risk to your rights and freedoms, vpjl will notify the National Privacy Commission and affected players within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by vpjl:

• Right to be Informed: The right to know what personal data vpjl collects, how it is used, and with whom it is shared.
• Right of Access: The right to request a copy of the personal data vpjl holds about you.
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: The right to object to certain types of processing, including processing based on legitimate interests or for direct marketing purposes.
• Right to Data Portability: The right to receive a machine-readable copy of your personal data for transfer to another service.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe vpjl has violated your data privacy rights.

To exercise any of these rights, contact vpjl's Data Protection Officer via live chat or the email address listed in Section 14. vpjl will respond to verified data subject requests within 30 calendar days.

11. Children's Privacy

The vpjl platform is strictly intended for adults aged 21 years and older in compliance with Philippine gambling regulations. vpjl does not knowingly collect personal data from individuals under 21. If we become aware that a player under 21 has created an account or provided personal data, that account will be immediately suspended and all personal data deleted in accordance with our data minimization obligations. Parents or guardians who believe a minor may have accessed the vpjl platform are encouraged to contact us immediately via live chat.

12. Cross-Border Data Transfers

vpjl primarily stores and processes personal data within the Philippines. Where it becomes necessary to transfer personal data outside the Philippines — for example, to engage third-party technology service providers or game content suppliers — vpjl will ensure that such transfers comply with the Data Privacy Act of 2012, including the use of appropriate contractual safeguards such as Standard Contractual Clauses approved by the National Privacy Commission, or verification that the recipient country provides adequate data protection standards.

13. Changes to This Privacy Policy

vpjl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable law. The most current version will always be available at vpjl.org/privacy-policy, with the effective date prominently displayed. For material changes that significantly affect your rights, vpjl will notify registered players by email at least 14 days before the changes take effect. Your continued use of the vpjl platform after the effective date of any revision constitutes your acknowledgment of the revised policy.

14. Contact & Data Protection Officer

For any privacy-related enquiries, requests to exercise your data subject rights, or concerns about vpjl's data handling practices, you may contact vpjl's designated Data Protection Officer through the following channels:

• Live Chat: Available 24/7 on the vpjl platform — fastest response for urgent concerns
• Email (DPO): [email protected] — subject line: "Data Privacy Request"

If you are not satisfied with vpjl's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.